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Reputational checks on suppliers

In 2016, around 1,200 reputational checks were carried out which involved suppliers, sub-contractors and participants in tenders.

The objects of the checks were: qualification processes (514), sub-contractor authorisations (495), participation in tenders (97) and allocation/revision of contracts (23). Following the checks conducted 38 provisions were adopted: 22 rejections of sub-contractor authorisations; 5 qualification suspensions; 2 rejections of the qualification authorisation; 2 qualification withdrawals; 7 rejections of the tender authorisation.

Reputational check breakdown by activity (%)

Measures adopted (no.)
 

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DISPUTES WITH SUPPLIERS (NO.)

 

2014

2015

2016

The disputes are mainly a result of issues related to contractual management (60%) and tender procedures (40%).

Total disputes pending

5

9

18

Disputes begun in the year

2

4

13

Disputes ended in the year

3

2

4

The development of the supplier portal

Activated in 2013, the Portal is the most important way of implementing Snam’s procurement policy and of making an additional contribution in terms of transparent, traceable and complete information available to current and potential suppliers.

It contains information, details, best practices and documents updated with the processes and procedures regulating qualification and procurement activities.

At the end of 2016 there were more than 1,800 suppliers registered on the portal (+20% compared with 2015), each of which has information at its disposal, in the dedicated reserved area, on the commodity sectors for which it is qualified, opened contracts, performance in terms of occupational safety, administrative elements and paperwork.

Over the course of the year there were more than 102,000 visitors (up around 15% compared with 2015) who accessed the Portal over 298,000 times (up 27% compared with 2015); more than 930,000 pages were read.

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