Optimized printing

Operating costs

OPERATING COSTS

  Download XLS (16 kB)

(€ million)

2009

2010

2011

Change

Change %

Business segments

 

 

 

 

 

Transportation

399

343

387

44

12.8

Regasification

27

24

23

(1)

(4.2)

Storage

38

63

64

1

1.6

Distribution

147

640

633

(7)

(1.1)

- of which effects of IFRIC 12

 

349

360

11

3.2

Consolidation adjustments

(30)

(102)

(114)

(12)

11.8

 

581

968

993

25

2.6

Operating costs (€993 million) increased by €25 million, equal to 2.6%, compared with 2010. Excluding the effects of applying IFRIC 12, operating costs are increased by €14 million compared with 2010, equal to 2.3%.

OPERATING COSTS – REGULATED AND NON-REGULATED ACTIVITIES

  Download XLS (16 kB)

(€ million)

2009

2010

2011

Change

Change %

Regulated business costs

567

942

967

25

3

Controllable fixed costs

352

465

456

(9)

(1.9)

Variable costs

117

19

18

(1)

(5.3)

Other costs

98

458

493

35

7.6

- of which effects of IFRIC 12

 

349

360

11

3.2

Non-regulated business costs

14

26

26

 

 

 

581

968

993

25

2.6

Regulated business operating costs

Controllable fixed costs17 amounted to €456 million, a reduction of €9 million, or 1.9%, compared to 201018 as a result of efficiency measures taken, which have allowed the target of approximately €80 million in savings, compared to 2008 in real terms and on the same business perimeter, to be achieved one year ahead of schedule.

Other costs, of €493 million, mainly consist of the costs of construction and upgrading of distribution infrastructures (€360 million), entered pursuant to IFRIC 12, and expenses offset in income primarily relating to connection costs (€47 million). Net of the effects of IFRIC 12, other costs amounted to €133 million, up €24 million, equal to 22%, from 2010 due primarily to the greater expenses for legal disputes (€30 million).

The following table shows the workforce in service at 31 December 2011 (6,112 people) by business segment and professional status:

  Download XLS (16 kB)

(number)

2009

2010

2011

Change

Change %

Business segments

 

 

 

 

 

Transportation

2,254

2,636

2,755

119

4.5

Regasification

87

70

74

4

5.7

Storage

301

279

278

(1)

(0.4)

Distribution

3,545

3,119

3,005

(114)

(3.7)

 

6,187

6,104

6,112

8

0.1

  Download XLS (16 kB)

(number)

2009

2010

2011

Change

Change %

Professional status

 

 

 

 

 

Executives

121

116

118

2

1.7

Managers

493

508

544

36

7.1

Office workers

3,320

3,243

3,277

34

1.0

Manual workers

2,253

2,237

2,173

(64)

(2.9)

 

6,187

6,104

6,112

8

0.1

17 Please refer to the “Glossary” in this report for the definition of controllable fixed costs.

18 The reduction was €42 million compared with the combined 2008 controllable fixed costs (€458 million).