4. Social responsibility and corporate citizenship

For some time, the Company has aimed to pursue its business activity within a broader context in which commitment to social issues plays an important role. In line with this vision, Snam bases the day-to-day conduct of its activities (including through compliance with the United Nations Global Compact⁹) on the principles set out by international bodies and conventions on the protection of human rights, employment and trade union rights, health, safety and environmental rights, and repudiation of forced labour, child labour and any form of discrimination, and on conformity with values and principles concerning fairness, transparency and sustainable development. Snam’s sustainable development model ensures oversight of major issues and reinforces the adoption of principles of sustainability across all its organisational levels. This sustainable development model is incorporated into the Company’s business processes (planning, management, control, reporting, communication and stakeholder engagement).

Aware of the social role it has to play, since 2011 Snam has reinforced its commitment to a new form of “corporate citizenship” based on projects and initiatives aimed at creating value that can be shared with the regions and communities in which it operates. The actions taken by the Company as part of its growing commitment to value creation include: (i) the process of managing suppliers in order to give the Company more reliability, flexibility and competitiveness, while also generating healthy entrepreneurial development; (ii) the process of making new investments geared towards managing infrastructure execution activities, providing for coordination and control in managing investment projects and ensuring that project management methods and techniques are applied and that time, cost and quality targets are met; (iii) the process of managing corporate sites and other assets in order to ensure that they are maintained and used in accordance with the quality standards defined by Snam and by regulatory requirements; and (iv) the process of providing services through which Snam intends to satisfy its service obligations in each of its businesses, in line with the corporate objectives and strategy¹⁰.