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Management procedures and systems

Snam believes that transparency and clarity in defining roles and responsibilities, reducing “grey areas” and differences of interpretation, are essential for the proper application of all of the standards that govern the management of all corporate activities. The reference documents for employees, which provide directions in this regard, are therefore very important.

In 2013, the Corporate System Framework was created. This document represents the highest point of the pyramid of Snam’s regulatory system, and was created to upgrade and simplify the structure of the previous Organisational Manual, adapting it to organisational changes and new corporate challenges. The new document brings together the corporate regulations within a framework structured into 24 processes (seven business processes and 17 staff processes).

SNAM GROUP PROCESSES

Snam Group processes (Graphic)

The Corporate System Framework represents a different approach, not only in terms of its content, but also in its form and the way it is used. The aim was to create a simple document that could be accessed immediately and applied across the entire Group, including to employees working abroad. Since Snam is now operating in an international context, this aspect was a special area of focus for a business that has set its sights on the international markets and intends to grow further in this direction. The document has therefore been translated into English and French, so that personnel abroad can use it as a reference. For the same reason, references to Italian entities, institutions and laws have been removed.

To manage some specific areas, such as occupational health and safety, the environment, the quality of services provided and, more recently, energy performance, Snam also decided to adopt a range of specific management systems and to obtain certification for these under the most widely recognised international standards.

New certifications were obtained in 2013, and all the activities required to maintain certification were implemented, including 312 audits (256 internal audits performed by specialist staff and 56 by external firms). To check that the management systems used are effective 40 health, safety and environment audits were carried out on contractors operating at the worksites.

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Management systems

 

 

 

 

Company

Coverage certification

Type of certification and accreditation

Year of initial certification

Snam

Company

BS OHSAS 18001

2012

Snam Rete Gas

Company

ISO 14001

2013
(certification extended to the entire Company)

Gas process systems

ISO 9001

2013

Infrastructure Planning Unit

ISO 9001

2011

Company

BS OHSAS 18001

2010

Metering Unit

ISO 9001

2010

Testing laboratory (conveyed gas flows)

ISO 17025

2007

Dispatching Unit

ISO 9001

2003

Calibration laboratory (mixtures of natural gas)

ISO 17025

2002

GNL Italia

Company

BS OHSAS 18001

2012

ISO 14001

2000

Stogit

Company

BS OHSAS 18001

2012

Design and delivery of natural gas metering and accounting

ISO 9001

2008

Company

ISO 14001

2002

Italgas

Company

ISO 50001

2012

ISO 14001

2001

BS OHSAS 18001

2001

ISO 9001

1996

Calibration laboratory

ISO 17025

1994

Testing laboratory

ISO 17025

1994

Napoletanagas

Company

ISO 14001

2003

BS OHSAS 18001

2003

ISO 9001

2000

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