Aspects concerning the management of personnel

Relevance and related risks

The relevant topics related to personnel management, in relation to Snam’s activities, are as follows:

• Employment
• Developing and promoting human capital.

The management of diversity and equal opportunities and the reconciliation of life and work are issues that Snam considers important, but the analysis conducted did not emerge as relevant. For the first theme, this assessment finds a reason both in the historically limited, though growing, presence of the female component in the company, and in the objective availability on the market of figures with a specific technical training that is mainly found in male figures. Regarding the issue of work-life balance, the monitoring of the theme and the initiatives developed by the Company in recent years have not made it emerge as a priority.

In relation to the relevant issues, the most significant risks, managed by the competent corporate departments, are limited to situations of potential conflict and the risk of litigation, normally present in the management of labour relations.

A more extensive description of the main risks generated or suffered by Snam in relation to the management of persons is shown in Chapter Risk factors and of Report uncertainty on the integrated management of Employees and personnel in key roles.

Policies, commitments and management model

Snam guarantees all workers the right to express their thoughts freely, to join associations and to engage in trade union activities. Dialogue with the social partners⁶⁰ is framed and regulated by the current Protocol for Industrial Relations, signed in 2013.

Through the Sustainable Development Policy, Snam pledges to:

• develop its own system of professional and managerial skills;
• attract and retain qualified resources;
• ensure the involvement of staff to participate actively in the improvement processes;
• adopt work practices based on equal opportunities.

With particular regard to the commitment to ensure gender diversity⁶¹, this has been strengthened with the addition of Snam to Valore D, the association of companies that promotes diversity, talent and female leadership for the growth of companies and the country.

The actions and initiatives for the implementation of these policies are reported in detail in the Report on Integrated Management:

• for aspects of performance and quality of employment, in chapters Operating review and Other operating information and results; in this paragraph it is possible to find general data on employment trends in terms of staff income and expenses, geographical distribution and type of contract;
• for aspects of human capital development, in chapter Development of human, social and relationship, and intellectual capital; this section shows the corporate actions to increase the development of its employees, such as performance assessment systems and training initiatives;
• for aspects of welfare and work-life balance, in chapter Development of human, social and relationship, and intellectual capital; this paragraph explains the benefits and the type of welfare provided to employees to facilitate the balance between work and private life;
• for industrial relations, in chapter Operating review; in this paragraph it is possible to find details on the meetings with the representatives of the trade unions and the content of the issues discussed;
• for aspects of gender diversity, in chapter Development of human, social and relationship, and intellectual capital; this section shows the Company’s actions to promote equal opportunities and some data concerning female employment.

The information on diversity applied in relation to the composition of the administrative, management and control bodies pursuant to art. 10 of the Decree, can be found in the “Report on Corporate Governance and Ownership Structure 2017”.

Performance Indicators

The following are representative indicators of the results of the management of social and personnel-related aspects, with indication of the reference GRI standard. There are no particular changes between the 2017 and 2016 values: