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Sustainable Paths – 2015 Report on Corporate Social Responsibility
The Snam Group
Mission
Message from the CEO
The Snam Group in 2015
2015 Highlights
Operating and financial results
Allocation of added value
Sustainable Capitals
Capitals that create shared value
Business model
Stakeholders engagement policy
Our commitment to material issues
Material issues and business capital initiatives
Management
Sustainability in the Network
The development of manufactured capital
European Network
National Network
Gas system safety
How Snam preserves its manufactured capital
A more efficient energy market
Developing services to improve the market
Snam’s commitment to quality of service
Customer satisfaction
Legality and safety developed through human capital
Anti-corruption
Supply chain
Keeping our human capital safe
How human capital contributes to change
Teaching new skills and professional capabilities
Transparency of Performance Management
Targets assigned to sustainability issues
Wellbeing among personnel, which is also good for the company
Human capital open to everyone’s contribution
Industrial relations
Responsible management of natural capital
Sustainable use of natural capital
Biodiversity
Climate protection
Emissions Trading
Energy consumption
Performance indicators
Air protection
Other environmental performance
Annex
Data and Performance Indicators
Note on methodology
GRI Content Index
Global Compact reconciliation table
Letter of assurance
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