The management rules and best practice underlying our intellectual capital GRI - G4: SO5

Snam believes that being clear and transparent when defining roles and responsibilities, thereby reducing uncertainty and ambiguity, is essential in order to be able to correctly apply all the rules and regulations that govern all the Company’s activities. Hence the importance of the Corporate System Framework, a document created for the purpose of innovating and implying the Groups’ organisational and regulatory processes.

In order to manage certain specific topics such as workplace health and safety, the environment, the quality of services offered and, more recently, energy efficiency, Snam has also chosen to widely adopt specific management systems and certify them in line with the most recognised international standards.

In 2015, Snam Corporate obtained UNI EN ISO 14001 certification for its environmental management system, thereby completing the certification process for the entire Group.

We also continued our ISO 9001 quality certification project at Snam Rete Gas, aimed at extending the management system across the entire Company. The project, which began in 2014, has a target of obtaining the certification by the end of 2016.

Group companies have taken all steps necessary to retain their existing certifications, including checks performed by employees and non-Group personnel. There are 43 auditors operating within the Snam Group, and they are also able to perform external audits.

A total of 288 audits were carried out in 2015 (218 by specialist internal staff and 70 by external companies). In addition, some 337 HSE audits were carried out on our contractors in order to verify the effectiveness of our management systems.