Management procedures and systems

Snam believes that transparency and clarity in defining roles and responsibilities, reducing “grey areas” and differences of interpretation, are essential for the proper application of all of the standards that govern the management of all corporate activities. This emphasises the importance of the Corporate System Framework, a document created to innovate and simplify the Group’s organisational and regulatory processes.

To manage some specific areas, such as occupational health and safety, the environment, the quality of services provided and, more recently, energy efficiency, Snam also decided to adopt a range of specific management systems and to obtain certification for these under the most widely recognised international standards.

In 2014, Snam Rete Gas initiated the “ISO 9001 Quality Certification” project aimed at extending this certification to the entire Company.

Group companies took all measures necessary to maintain existing certifications, including 314 audits (254 internal audits performed by specialised staff and 60 performed by outside companies). To check that the management systems used are effective, more than 167 health, safety and environment audits (+67% compared to 2013) were carried out on contractors operating at the worksites.