SNAM Sustainability Report 2014 - GRI-G4 content index

GRI – GENERAL STANDARD DISCLOSURES

Material aspects		Reference Document	Page reference/notes	External Assurance page
Strategy and Analysis
G4-1	Sustainability strategy	SR	Message from the CEO Strategy and approach
G4-2	Impacts, risks and opportuities	SR	Commitments and actions on material aspects Business model Corporate governance
Organizational profile
G4-3	Name of the organization	SR	Cover	✓
G4-4	Brand, products and services	SR	Business and corporate structure Innovation and quality of services	✓
G4-5	Location of general headquarters	SR	Third Cover	✓
G4-6	Local market presence, included significative impacts concerning products, activities, services and relationships	SR	Business and corporate structure Local communities and regions	✓
G4-7	Ownership structure	SR	Business and corporate structure Stakeholder relations	✓
G4-8	Markets served	SR	Business and corporate structure Stakeholder relations	✓
G4-9	Size of the organization	SR	Business and corporate structure	✓
G4-10	Ownership structure	SR	2014 stakeholders’ identity card Employment Employment protection
G4-11	Markets served	SR	Employment protection Industrial relations	✓
G4-12	Size of the organization	SR	Suppliers Supply chain integration	✓
G4-13	Ownership structure	SR	Note on methodology	✓
G4-14	Markets served	SR	Commitments and actions on material aspects Corporate governance
G4-15	Size of the organization	SR	Corporate governance
G4-16	Ownership structure	website	www.snam.it
Identified material aspects and boundary
G4-17	List all entities included in the organization’s consolidated financial statements and those not covered by the report	SR	Note on methodology	✓
G4-18	Process for defining the report content and the Aspect Boundaries and how the organization has implemented the Reporting Principles for defining report content	SR	Commitments and actions on material aspects Note on methodology	✓
G4-19	List all material aspects identified	SR	Commitments and actions on material aspects Note on methodology	✓
G4-20	For each material aspect, report the aspect Boundary within the organization	SR	Note on methodology	✓
G4-21	For each material aspect, report the aspect Boundary outside the organization	SR	Note on methodology	✓
G4-22	Report effect of any restatements of information provided in previous reports , and the reasons	SR	Note on methodology	✓
G4-23	Significant changes from previous reporting periods	SR	Note on methodology	✓
Stakeholder engagement
G4-24	List of stakeholders with which the Company interacts	SR	Stakeholder relations	✓
G4-25	Principles for identifying stakeholders	SR	Stakeholder relations
G4-26	Approach adopted for the activity of involving stakeholders	SR	Communications tools and channels used with stakeholders
G4-27	Results of involvement	SR	Operating performance and operating and financial results Innovation and quality of services Employment protection
Report profile
G4-28	Period of reference of the document	SR	Note on methodology	✓
G4-29	Last report published	SR	Note on methodology	✓
G4-30	Frequency of reporting	SR	Note on methodology	✓
G4-31	Contacts	SR	Note on methodology	✓
G4-32	Report the in accordance options and table of G4 content	SR	Note on methodology	✓
G4-33	Policies and practices on independent auditing	SR	Note on methodology Assurance statement	✓
Governance
G4-34	Governance structure, including committees of the highest governance body	SR	Corporate governance	✓
G4-34		CGR	Complete document	✓
G4-35	Process for delegating authority from the highest governance body to senior executives and other employees about economic, environmental and social topic.	SR	Commitments and actions on material aspects Corporate governance
G4-35		AR	The sustainability model
G4-36	Executive-level position about sustainability topics and whether post holders report directly to the highest governance body	SR	Commitments and actions on material aspects Corporate governance
G4-36		AR	The sustainability model
G4-37	Process for consultation between stakeholder and the highest governance on economic, environmental and social topic and feedback processes.	SR	Commitments and actions on material aspects Corporate governance Note on methodology
G4-37		AR	The sustainability model
G4-38	Composition of the highest governance body and its committees	SR	Corporate governance
G4-38		CGR	Board of Directors Committees
G4-39	Combined chair and executive officer	SR	Corporate governance
G4-40	Nomination and selection of highest governance body and the criteria used for selecting highest governance body	SR	Corporate governance
G4-40		CGR	BoD – Appointment, composition and term of office
G4-41	Conflicts of interests	SR	Corporate governance Risk management
G4-41	Conflicts of interests	CGR	BoD – Role and functions
G4-42	Roles of the highest governance body in developing, approving and updating strategies and policies on sustainability topic.	SR	Corporate governance
G4-43	Measures to develop highest governance body knowledge on economic, environmental and social topics.	SR	Strategy and approach
G4-44	Processes for evaluating highest governance body’s performance of economic, environmental and social topics.	SR	Corporate governance
G4-44		CGR	Code of ethics and principles
G4-45	Role of highest governance body to identify impact areas, risks and opportunities about sustainability topic.	SR	Corporate governance
G4-45		CGR	Appointments Committee Control and Risk Committee
G4-46	Role of highest governance body in review of risk management on sustainability topic.	SR	Corporate governance
G4-46		CGR	Appointments Committee Control and Risk Committee
G4-47	Frequency of the highest governance body’s review of economic, environmental and social impacts, risks, and opportunities.	SR	Strategy and approach
G4-48	The highest committee or position that formally reviews and approves the organization’s sustainability report and ensures that all material Aspects are covered.	SR	The value of sustainability Corporate governance
G4-49	Process for communicating critical concerns to the highest governance body	SR	Risk management
G4-49		CGR	Internal control and risk management system in relation to the financial reporting process
G4-50	Nature and total number of critical concerns that were communicated to the highest governance body and the mechanisms used to address and resolve them.	SR	Risk management
G4-51	Remuneration policies for the highest governance body and senior executives and how performance criteria in the remuneration policy are related to the highest governance body’s and senior executives’ economic, environmental and social performances.	SR	Corporate governance Developing and valuing our employees
G4-51		RR	Letter from the Chairman of the Remuneration Committee Remuneration Policy – Purpose and general principles of the Remuneration Policy Remuneration Policy – 2015 Remuneration Policy guidelines
G4-52	The process for determining remuneration and whether remuneration consultants are	SR	Corporate governance Developing and valuing our employees
G4-52		RR	Remuneration Policy – Foreword Remuneration Policy – Governance of the Remuneration Process
G4-53	Involved and if they are independent.	SR	Corporate governance Developing and valuing our employees
G4-54	Stakeholder engagement on remuneration process		Confidential
G4-55	The ratio of the annual total compensation for the organization’s highest-paid individual to the median annual total compensation for all employees in each country of significant operations		Confidential
Ethics and Integrity
G4-56	Mission, values and Code of Conduct	SR	Corporate governance	✓
G4-57	The internal and external mechanisms for seeking advice on ethical and lawful behavior (helpline, etc.)	SR	Risk management
G4-58	Processes for reporting concerns about unethical or unlawful behavior and for encouraging ethical behavior (hotlines, etc.)	SR	Risk management

GRI – SPECIFIC STANDARD DISCLOSURES

Material aspects		Reference Document	Page reference/notes	Omissions	External Assurance page
CATEGORY: ECONOMIC
Economic Performance
DMA		SR	Commitments and actions on material aspects Business and corporate structure Business sector profile Presence in Italy Presence in Europe Operating performance and operating and financial results Sustainability indices Network and market development
EC1	Economic value generated and distributed directly	SR	Operating performance and operating and financial results The region as a resource to be preserved		✓
EC2	Economic and financial implications associated with climate change	SR	Protecting the climate		✓
EC3	Coverage of obligations assumed at the time of defining the pension plan (benefit plan obligations)	SR	Welfare
EC4	Significant financial assistance received from government		Absent
Procurement practices
DMA		SR	Commitments and actions on material aspects Supply chain integration
EC9	Policies, practices, and percentage of expenses concentrated on local suppliers	SR	Supply chain integration		✓

GRI – SPECIFIC STANDARD DISCLOSURES

Material aspects		Reference Document	Page reference/notes	Omissions	External Assurance page
CATEGORY: ENVIRONMENTAL
Energy
DMA		SR	Commitments and actions on material aspects The region as a resource to be preserved Protecting the climate
EN3	Direct and indirect energy consumption broken down by primary energy source	SR	Protecting the climate		✓
EN4	Energy consumption outside of the organization		Note on methodology	✓
EN5	Energy Intensity		Performance data and indicators
EN6	Energy saving	SR	Protecting the climate		✓
EN7	Reductions in energy requirements of products and services		Protecting the climate
Biodiversity
DMA		SR	Commitments and actions on material aspects Protecting the environment and biodiversity
EN11	Location and size of land owned, leased or managed in protected areas (or adjacent to protected areas) or in areas with high biodiversity outside of protected areas	SR	Protecting the environment and biodiversity
EN12	Description of the major impacts of activities, products and services on the biodiversity of protected areas or of areas with high biodiversity outside	SR	Protecting the environment and biodiversity		✓
EN13	Protected or restored habitats	SR	Protecting the environment and biodiversity		✓
EN14	Number of protected species that have their habitat in the organisation’s areas of operation, broken down by level of risk of extinction	SR	Protecting the environment and biodiversity	✓
Emissions
DMA		SR	Commitments and actions on material aspects Protecting the climate
EN15	Total direct greenhouse gas emissions by weight (scope 1)	SR	Protecting the climate		✓
EN16	Total indirectgreenhouse gas emissions by weight (scope 2)	SR	Protecting the climate		✓
EN17	Other indirect greenhouse gas emissions by weight (scope 3)	SR	Protecting the climate		✓
EN18	Carbon intensity	SR	Performance data and indicators
EN19	Initiatives to reduce greenhouse gas emissions and results achieved	SR	Protecting the climate		✓
EN20	Emissioni di sostanze nocive per l’ozono per peso	SR	Replaced 88.5 kg of substances ozone-damaging with ecological fluids
EN21	NO_x, SOx and other significant emissions into the air broken down by type and weight	SR	Protecting the climate		✓
Overall
DMA		SR	Commitments and actions on material aspects Protecting the environment and biodiversity
EN31	Expenses and investments in environmental protection, broken down by type	SR	Protecting the environment and biodiversity		✓
Suppliers Enviromental Assessment
DMA		SR	Commitments and actions on material aspects Supply chain integration
EN32	Percentage of new suppliers that were screened using environmental criteria	SR	Supply chain integration		✓
EN33	Significant actual and potential l negative environment impacts in the supply chain and actions taken	SR	Supply chain integration		✓

GRI – SPECIFIC STANDARD DISCLOSURES

Material aspects		Reference Document	Page reference/notes	Omissions	External Assurance page
CATEGORY: SOCIAL
LABOR PRACTICES AND DECENT WORK
Employement
DMA		SR	Commitments and actions on material aspects Employment
LA1	Total number and rates of new employee hires and turnover by age group, gender and region	SR	2014 stakeholders’ identity card Employment protection		✓
LA2	Benefits provided for permanent workers	SR	Welfare
LA3	Rate of return to work after parental leave	SR	Diversity and equal opportunities		✓
Labor/Management Relation
DMA		SR	Commitments and actions on material aspects Protecting the environment and biodiversity Employment protection
LA4	Minimum period of notice for operational modifications (organisational changes), specifying whether or not such conditions are included in the collective labour agreement	SR	The provisions of the national collective labour agreements are applied (see G4-11)
Occupational Health and Safety
DMA		SR	Commitments and actions on material aspects Safety and corporate culture Industrial relations
LA5	Percentage of workers represented on the health and safety committee		Worker representation is ensured through ref. T.U. Legislative Decree No. 81/2008 and the national agreements
LA6	Rate of workplace accidents, sickness, lost work days, absenteeism and total number of deaths, broken down by geographic area	SR	Accident prevention Employment protection		✓
LA7	Workers with high incidence or high risk of disseases related to their occupation	SR	Accident prevention
LA8	Union agreements on health and safety	SR	Industrial relations Worker representation is ensured through ref. T.U. Legislative Decree No. 81/2008 and the national agreements
Training and education
DMA		SR	Commitments and actions on material aspects Employment Developing and valuing our employees
LA9	Average annual hours of training per employee, broken down by worker classification	SR	Accident prevention Diversity and equal opportunities Developing and valuing our employees		✓
LA10	Programmes for managing skills and for promoting training/ continuing education in support of the continuing employment of employees and for managing the final phase of their careers	SR	Developing and valuing our employees
LA11	Percentage of employees who regularly receive performance and career development evaluations	SR	Developing and valuing our employees		✓
Suppliers assessment for labor practices
DMA		SR	Commitments and actions on material aspects Supply chain integration
LA14	Percentage of new suppliers that were screened using labor practices criteria	SR	Supply chain integration		✓
LA15	Significant actual and potential negative impact for labor practices in the supply chain and actions taken	SR	Supply chain integration		✓
Labor Practices Grievance Mechanisms
DMA		SR	Commitments and actions on material aspects Industrial relations
LA16	Number of grievances about labor practices filed, addressed, and resolved through formal grievance mechanisms	SR	Industrial relations

GRI – SPECIFIC STANDARD DISCLOSURES

Material aspects		Reference Document	Page reference/notes	Omissions	External Assurance page
CATEGORY: SOCIAL
SOCIETY
Supplier human rights assessment
DMA			Commitments and actions on material aspects Supply chain integration
HR10	Percentage of new suppliers that were screened using human rights criteria	SR	Supply chain integration		✓
HR11	Significant actual and potential negative human rights impacts in the supply chain and actions taken	SR	Supply chain integration		✓
Local communities
DMA		SR	Commitments and actions on material aspects Protecting the environment and biodiversity
SO1	Nature, objective and effectiveness of programmes and/or practices for evaluating and managing impact on a given community, including activity	SR	Protecting the environment and biodiversity
SO2	commencement, operation and decommissioning phases	SR	Protecting the environment and biodiversity
Anti-Corruption
DMA		SR	Commitments and actions on material aspects Responsible business management Corporate governance Risk management
SO3	Percentage of business units analysed for corruption risk	SR	Risk management		✓
SO4	Percentage of employees with anti-corruption training	SR	Developing and valuing our employees
SO5	Actions taken in response to incidents of corruption	SR	Operating performance and operating and financial results Risk management
SO5	Actions taken in response to incidents of corruption	AR	Note 24
Compliance
DMA		SR	Commitments and actions on material aspects Responsible business management Corporate governance Risk management
SO8	Total legal actions regarding unfair competition, anti-trust and monopolistic practices and respective judgments	AR	Disputes and other measures